Today I’m on my soapbox, again, as an advocate of design thinking, of which design fiction is part of the toolbox.
In 2014, the Pew Research Center published a report on Digital Life in 2025. Therein, “The report covers experts’ views about advances in artificial intelligence (AI) and robotics, and their impact on jobs and employment.” Their nutshell conclusion was that:
“Experts envision automation and intelligent digital agents permeating vast areas of our work and personal lives by 2025, (9 years from now), but they are divided on whether these advances will displace more jobs than they create.”
On the upside, some of the “experts” believe that we will, as the brilliant humans that we are, invent new kinds of uniquely human work that we can’t replace with AI—a return to an artisanal society with more time for leisure and our loved ones. Some think we will be freed from the tedium of work and find ways to grow in some other “socially beneficial” pastime. Perhaps we will just be chillin’ with our robo-buddy.
On the downside, there are those who believe that not only blue-collar, robotic, jobs will vanish, but also white-collar, thinking jobs, and that will leave a lot of people out of work since there are only so many jobs as clerks at McDonald’s or greeters at Wal-Mart. They think that some of these are the fault of education for not better preparing us for the future.
A few weeks ago I blogged about people who are thinking about addressing these concerns with something called Universal Basic Income (UBI), a $12,000 gift to everyone in the world since everyone will be out of work. I’m guessing (though it wasn’t explicitly stated) that this money would come from all the corporations that are raking in the bucks by employing the AI’s, the robots and the digital agents, but who don’t have anyone on the payroll anymore. The advocates of this idea did not address whether the executives at these companies, presumably still employed, will make more than $12,000, nor whether the advocates themselves were on the 12K list. I guess not. They also did not specify who would buy the services that these corporations were offering if we are all out of work. But I don’t want to repeat that rant here.
I’m not as optimistic about the unique capabilities of humankind to find new, uniquely human jobs in some new, utopian artisanal society. Music, art, and blogs are already being written by AI, by the way. I do agree, however, that we are not educating our future decision-makers to adjust adequately to whatever comes along. The process of innovative design thinking is a huge hedge against technology surprise, but few schools have ever entertained the notion and some have never even heard of it. In some cases, it has been adopted, but as a bastardized hybrid to serve business-as-usual competitive one-upmanship.
I do believe that design, in its newest and most innovative realizations, is the place for these anticipatory discussions and future. What we need is thinking that encompasses a vast array of cross-disciplinary input, including philosophy and religion, because these issues are more than black and white, they are ethically and morally charged, and they are inseparable from our culture—the scaffolding that we as a society use to answer our most existential questions. There is a lot of work to do to survive ourselves.