Tag Archives: emotional intelligence

Breathing? There’s an app for that.

As the Internet of Things (IoT) and Ubiquitous Computing (UbiComp) continue to advance there really is no more room left for surprise. These things are cascading out of Silicon Valley, crowd-funding sites, labs, and start-ups with continually accelerating speed. And like Kurzweil, I think it’s happening faster than 95 percent of the world is expecting. A fair number of these are duds and frankly superfluous attempts at “computing” what otherwise, with a little mental effort, we could do on our own. Ian Bogost’s article, this week in the Atlantic Monthly,The Internet of Things You Don’t Really Need points out how many of these “innovations” are replacing just the slightest amount of extra brain power, ever-so-minimal physical activity, or prescient concentration. Not to mention that these apps just supply another entry into your personal, digital footprint. More in the week’s news (this stuff is happening everywhere) this time in FastCompany, an MIT alumn who is concerned about how little “face time” her kids are getting with real humans because they are constantly in front of screens or tablets. (Human to human interaction is important for development of emotional intelligence.) The solution? If you think it is less time on the tablet and more “go out and play”, you are behind the times. The researcher, Rana el Kaliouby, has decided that she has the answer:

“Instead, she believes we should be working to make computers more emotionally intelligent. In 2009, she cofounded a company called Affectiva, just outside Boston, where scientists create tools that allow computers to read faces, precisely connecting each brow furrow or smile line to a specific emotion.”

Of course it is. Now, what we don’t know, don’t want to learn (by doing), or just don’t want to think about, our computer, or app, will do for us. The FastCo author Elizabeth Segran, interviewed el Kaliouby:

“The technology is able to deduce emotions that we might not even be able to articulate, because we are not fully aware of them,” El Kaliouby tells me. “When a viewer sees a funny video, for instance, the Affdex might register a split second of confusion or disgust before the viewer smiles or laughs, indicating that there was actually something disturbing to them in the video.”

Oh my.

“At some point in the future, El Kaliouby suggests fridges might be equipped to sense when we are depressed in order to prevent us from binging on chocolate ice cream. Or perhaps computers could recognize when we are having a bad day, and offer a word of empathy—or a heartwarming panda video.”

Please no.

By the way, this is exactly the type of technology that is at the heart of the mesh, the ubiquitous surveillance system in The Lightstream Chronicles. In addition to having learned every possible variation of human emotion, this software has also learned physical behavior such that it can tell when, or if someone is about to shoplift, attack, or threaten another person. It can even tell if you have any business being where you are or not.

So,  before we get swept up in all of the heartwarming possibilities for relating to our computers, (shades of Her), and just in case anyone is left who is alarmed at becoming a complete emotional, intellectual and physical muffin, there is significant new research that suggests that the mind is a muscle. You use it or lose it, that you can strengthen learning and intelligence by exercising and challenging your mind and cognitive skills. If my app is going remind me not to be rude, when to brush my teeth, drink water, stop eating, and go to the toilet, what’s left? The definition of post-human comes to mind.

As a designer, I see warning flags. It is precisely a designer’s ability for abstract reasoning that makes problem solving both gratifying and effective. Remember McGyver? You don’t have to, your life hacks app will tell you what you need to do. You might also want to revisit a previous blog on computers that are taking our jobs away.

macgyver
McGyver. If you don’t know, you’re going to have to look it up.

Yet, it would seem that many people think that the only really important human trait is happiness, that ill-defined, elusive, and completely arbitrary emotion. As long as we retain that, all those other human traits we should evolve out of anyway.

What do you think?

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