Tag Archives: genome

Corporate Sci-Fi.

Note: Also published on LinkedIn

 

Why your company needs to play in the future.

As a professor of design and a design fiction researcher, I write academic papers and blog weekly about the future. I teach about the future of design, and I create future scenarios, sometimes with my students, that provoke us to look at what we are doing, what we are making, why we are making it and the ramifications that are inevitable. Primarily I try to focus both designers and decision makers on the steps they can take today to keep from being blindsided tomorrow. Futurists seem to be all the rage these days telling us to prepare for the Singularity, autonomous everything, or that robots will take our jobs. Recently, Jennifer Doudna, co-inventor of the gene editing technique called CrisprCas9 has been making the rounds and sounding the alarm that technology is moving so fast that we aren’t going to be able to contain a host of unforeseen (and foreseen) circumstances inside Pandora’s box. This concern should be prevalent, however, beyond just the bioengineering fields and extend into virtually anywhere that technology is racing forward fueled by venture capital and the desperate need to stay on top of whatever space in which we are playing. There is a lot at stake. Technology has already redefined privacy, behavioral wellness, personal autonomy, healthcare, labor, and maybe even our humanness, just to name a few.

Several recent articles have highlighted the changing world of design and how the pressure is on designers to make user adoption more like user addiction to ensure the success of a product or app. The world of behavioral economics is becoming a new arena in which we are using algorithms to manipulate users. Some designers are passing the buck to the clients or corporations that employ them for the questionable ethics of addictive products; others feel compelled to step aside and work on less lucrative projects or apply their skills to social causes. Most really care and want to help. But designers are uniquely positioned and trained to tackle these wicked problems—if we would collaborate with them.

Beyond the companies that might be deliberately trying to manipulate us, are those that unknowingly, or at least unintentionally, transform our behaviors in ways that are potentially harmful. Traditionally, we seek to hold someone responsible when a product or service is faulty, the physician for malpractice, the designer or manufacturer when a toy causes injury, a garment falls apart, or an appliance self-destructs. But as we move toward systemic designs that are less physical and more emotional, behavioral, or biological, design faults may not be so easy to identify and their repercussions noticeable only after serious issues have arisen. In fact, we launch many of the apps and operating systems used today with admitted errors and bugs. Designers rely on real-life testing to identify problems, issue patches, revisions, and versions.

In the realm of nanotechnology, while scientists and thought leaders have proposed guidelines and best-practices, research and development teams in labs around the world race forward without regulation creating molecule-sized structures, machines, and substances with no idea whether they are safe or what might be long-term effects of exposure to these elements. In biotechnology, while folks like Jennifer Doudna appeal to a morally ethical cadre of researchers to tread carefully in the realm of genetic engineering (especially when it comes to inheritable gene manipulation) we do not universally share those morals and ethics. Recent headlines attest to the fact that some scientists are bent on moving forward regardless of the implications.

Some technologies such as our smartphones have become equally invasive technology, yet they are now considered mundane. In just ten years since the introduction of the iPhone, we have transformed behaviors, upended our modes of communication, redefined privacy, distracted our attentions, distorted reality and manipulated a predicted 2.3 billion users as of 2017. [1] It is worth contemplating that this disruption is not from a faulty product, but rather one that can only be considered wildly successful.

There are a plethora of additional technologies that are poised to refine our worlds yet again including artificial intelligence, ubiquitous surveillance, human augmentation, robotics, virtual, augmented and mixed reality and the pervasive Internet of Things. Many of these technologies make their way into our experiences through the promise of better living, medical breakthroughs, or a safer and more secure life. But too often we ignore the potential downsides, the unintended consequences, or the systemic ripple-effects that these technologies spawn. Why?

In many cases, we do not want to stand in the way of progress. In others, we believe that the benefits outweigh the disadvantages, yet this is the same thinking that has spawned some of our most complex and daunting systems, from nuclear weapons to air travel and the internal combustion engine. Each of these began with the best of intentions and, in many ways were as successful and initially beneficial as they could be. At the same time, they advanced and proliferated far more rapidly than we were prepared to accommodate. Dirty bombs are a reality we did not expect. The alluring efficiency with which we can fly from one city to another has nevertheless spawned a gnarly network of air traffic, baggage logistics, and anti-terrorism measures that are arguably more elaborate than getting an aircraft off the ground. Traffic, freeways, infrastructure, safety, and the drain on natural resources are complexities never imagined with the revolution of personal transportation. We didn’t see the entailments of success.

This is not always true. There have often been scientists and thought leaders who were waving the yellow flag of caution. I have written about how, “back in 1975, scientists and researchers got together at Asilomar because they saw the handwriting on the wall. They drew up a set of resolutions to make sure that one day the promise of Bioengineering (still a glimmer in their eyes) would not get out of hand.”[2] Indeed, researchers like Jennifer Doudna continue to carry the banner. A similar conference took place earlier this year to alert us to the potential dangers of technology and earlier this year another to put forth recommendations and guidelines to ensure that when machines are smarter than we are they carry on in a beneficent role. Too often, however, it is the scientists and visionaries who attend these conferences. [3] Noticeably absent, though not always, is corporate leadership.

Nevertheless, in this country, there remains no safeguarding regulation for nanotech, nor bioengineering, nor AI research. It is a free-for-all, and all of which could have massive disruption not only to our lifestyles but also our culture, our behavior, and our humanness. Who is responsible?

For nearly 40 years there has been an environmental movement that has spread globally. Good stewardship is a good idea. But it wasn’t until most corporations saw a way for it to make economic sense that they began to focus on it and then promote it as their contribution to society, their responsibility, and their civic duty. As well intentioned as they may be (and many are) much more are not paying attention to the effect of their technological achievements on our human condition.

We design most technologies with a combination of perceived user need and commercial potential. In many cases, these are coupled with more altruistic motivations such as a “do no harm” commitment to the environment and fair labor practices. As we move toward the capability to change ourselves in fundamental ways, are we also giving significant thought to the behaviors that we will engender by such innovations, or the resulting implications for society, culture, and the interconnectedness of everything?

Enter Humane Technology

Ultimately we will have to demand this level of thought, beginning with ourselves. But we should not fight this alone. Corporations concerned with appearing sensitive and proactive toward the environment and social justice need to add a new pillar to their edifice as responsible global citizens: humane technology.

Humane technology considers the socio-behavioral ramifications of products and services: digital dependencies, and addictions, job loss, genetic repercussions, the human impact from nanotechnologies, AI, and the Internet of Things.

To whom do we turn when a 14-year-old becomes addicted to her smartphone or obsessed with her social media popularity? We could condemn the parents for lack of supervision, but many of them are equally distracted. Who is responsible for the misuse of a drone to vandalize property or fire a gun or the anticipated 1 billion drones flying around by 2030? [4] Who will answer for the repercussions of artificial intelligence that spouts hate speech? Where will the buck stop when genetic profiling becomes a requirement for getting insured or getting a job?

While the backlash against these types of unintended consequences or unforeseen circumstances are not yet widespread and citizens have not taken to the streets in mass protests, behavioral and social changes like these may be imminent as a result of dozens of transformational technologies currently under development in labs and R&D departments across the globe. Who is looking at the unforeseen or the unintended? Who is paying attention and who is turning a blind eye?

It was possible to have anticipated texting and driving. It is possible to anticipate a host of horrific side effects from nanotechnology to both humans and the environment. It’s possible to tag the ever-present bad actor to any number of new technologies. It is possible to identify when the race to master artificial intelligence may be coming at the expense of making it safe or drawing the line. In fact, it is a marketing opportunity for corporate interests to take the lead and the leverage their efforts to preempt adverse side effects as a distinctive advantage.

Emphasizing humane technology is an automatic benefit for an ethical company, and for those more concerned with profit than ethics, (just between you and me) it offers the opportunity for a better brand image and (at least) the appearance of social concern. Whatever the motivation, we are looking at a future where we are either prepared for what happens next, or we are caught napping.

This responsibility should start with anticipatory methodologies that examine the social, cultural and behavioral ramifications, and unintended consequences of what we create. Designers and those trained in design research are excellent collaborators. My brand of design fiction is intended to take us into the future in an immersive and visceral way to provoke the necessary discussion and debate that anticipate the storm should there be one, but promising utopia is rarely the tinder to fuel a provocation. Design fiction embraces the art critical thinking and thought problems as a means of anticipating conflict and complexity before these become problems to be solved.

Ultimately we have to depart from the idea that technology will be the magic pill to solve the ills of humanity, design fiction, and other anticipatory methodologies can help to acknowledge our humanness and our propensity to foul things up. If we do not self-regulate, regulation will inevitably follow, probably spurred on by some unspeakable tragedy. There is an opportunity, now for the corporation to step up to the future with a responsible, thoughtful compassion for our humanity.

 

 

1. https://www.statista.com/statistics/330695/number-of-smartphone-users-worldwide/

2. http://theenvisionist.com/2017/08/04/now-2/

3. http://theenvisionist.com/2017/03/24/genius-panel-concerned/

4. http://www.abc.net.au/news/2017-08-31/world-of-drones-congress-brisbane-futurist-thomas-frey/8859008

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A Science Fiction Graphic Novel About Design and the Human Condition

Page 100

We’ve reached page 100 and in some cases, The Lightstream Chronicles is already longer than many graphic novels. Nevertheless, as meaty as the author has worked it to be, there is so much more in the developing story. I was asked recently, “Where is it going?”

Expect some intrigue, angst and an action packed climax, but as with most science fiction and even design fiction, it is about people.

If you know anything about the author, you know that I’m a designer, heavily ensconced in research in the area of Design Fiction, Speculative Design, and Design Futures. The Lightstream Chronicles is a foray into a future world where we, like it or not, have been changed by the design and technology that we have embraced over the years. We are different. Our behaviors and expectations have changed. This is what design does to society and culture. Don’t get me wrong; it is not necessarily a bad thing. Design is a product of which we are as human beings. It is a reflection of humanity. Hence, it will reflect both bad and good, something that I believe is not a “fixable” tweak in our DNA. It is the essence of our design. In many respects, without it, we cease to be human. We have the choice between good and evil and depending on what we choose, our design and the various manifestations of it will reflect those choices.

As I wrote,

“In The Lightstream Chronicles, the author creates a science fiction graphic novel and asks that the reader ponder the same self-rationalizing tendency as it applies to slick new enhancing technologies and the “design” decisions that fostered them. It looks at not only the option to make the decision, but the ethics of whether the decision should be made, as well as society’s competency to choose wisely.1”

Perhaps then, it becomes a graphic novel about the human condition. In a way then, it is like most fiction, but it is that and more. It also examines where we find meaning, especially when most of what we would consider our greatest fears—of death, disease, physical or mental decline, of enough food and water, sustaining the environment or having enough energy—have vanished. Is it enough to satisfy us, to fulfill us, and give us meaning or does it leave us wanting?

The only thing that seems to have survived the grasp of man and his ability to wipe it away is evil. The perfection of synthetic humans would seem to be the answer, though even then, man has found a way to twist them. And if we become the creators are not our creations still made in our image?

What do you think?

 

1.Denison, E. Scott. When Designers Ask, “What If?”. Electronic MFA Thesis. Ohio State University, 2013. OhioLINK Electronic Theses and Dissertations Center.
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Who is paying attention to the future? You’re standing in it. 

If you are familiar with this blog you can that tell that I am enamored of future tech, but at the same time my research in design fiction often is intended to provoke discussion and debate on whether these future technologies are really as wonderful as they are painted to be. Recently, I stumbled across a 2012 article from the Atlantic.com (recommended) magazine (Hessel and Goodman) that painted a potentially alarming picture of the future of biotech or synthetic biology, known as synbio. The article is lengthy, and their two-year-old predictions have already been surpassed, but it first reminds us of how technology, historically and currently, builds not in a linear progression, but exponentially like Moore’s Law. This is an oft quoted precept of Ray Kurzweil, chief futurist for Google and all around genius guy, for the reason that we are avalanching toward the Singularity. The logic of exponential growth in technology is pretty much undeniable at this point.

Hessel and Goodman take us through a bit of verbal design fiction where in the very near future it will be possible to create new DNA mathematically, to create new strains of bacteria, and new forms of life for good and for not so good. The article also underscores for me how technology is expanding beyond any hope of regulatory control, ethical considerations or legal ramifications. No one has time to consider the abuse of “good technology” or the unintended consequences that inevitably follow from any new idea.  If you are one of those people who, in an attempt to get through all the things you have to read by taking in only the intro and the conclusion. Here is a good take away from the article:

“The historical trend is clear: Whenever novel technologies enter the market, illegitimate uses quickly follow legitimate ones. A black market soon appears. Thus, just as criminals and terrorists have exploited many other forms of technology, they will surely soon turn to synthetic biology, the latest digital frontier.”

If you want to know how they dare make that assertion you will have to read the article and it is not a stretch. The unintended consequences are staggering to say the least.

Of course, these authors are only dealing with one of dozens if not hundreds of new technologies that because of the exponential rate of advancement are hanging over us like a canopy filling with water. Sooner or later, preferably sooner, we will —all of us—demand to bring these ideas into collaborative discussion.

In addition to my research, I write fiction. Call it science fiction or design fiction. It doesn’t matter to me. As dystopic as The Lightstream Chronicles may seem to my readers, in many ways I think that humanity will be lucky to live that long—unless we get a handle on what we’re doing now.

Some links for the incredulous:

http://www.genome.gov/sequencingcosts/

http://www.genewiz.com/index.aspx

http://mashable.com/2013/05/15/personal-genetics-resources/

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